Surcharging on PAX A920Pro

To enable surcharging on the terminal, please contact Live Payments Helpdesk.

If you have surcharging enabled:

1. When initiating a purchase transaction, a Surcharging Rates button will appear on the card presentation screen.

2. Click on the Surcharging Rates button.

3. The current surcharging rates by card type will appear for the merchant and cardholder to view.

Depending on the surcharge rates that have been requested by the merchant, surcharging will be applied dynamically. Once the customer card has been presented, the terminal will:

1. Determine the card type of the card.

2. Identify the applicable surcharge rates to be applied.

3. Calculate the applicable surcharge fee.

4. Apply on top of the transaction amount.

5. The cardholder will be charged the transaction amount plus the surcharge fee.

Important: It is a merchant responsibility to ensure the correct signage, display or communication of any applicable surcharge rates to cardholders.