PAX A920Pro Terminal
Running Totals Receipt (Settlement)
The PAX A920pro has a settlement receipt that can be printed. Please note that this running totals is not linked to the bank settlement. Please use yo...
Automated Update Process
To uphold the highest level of service quality, it is crucial to keep your terminal up to date. Regular updates enhance security, functionality, and p...
How to Locate Your MID and TID
From the Standalone Payments Home Screen: Click on the Admin Menu tab. Click on SYS INFO icon. Then click on Summary. The terminal will print a receip...
Surcharging on PAX A920Pro
To enable surcharging on the terminal, please contact Live Payments Helpdesk. If you have surcharging enabled: When initiating a purchase transaction,...
How to View Transaction History (PAX)
From the Standalone Payments Home Screen, click on the Admin Menu tab. Click on Transaction History Icon. Transactions will be in chronological order ...
Completing a MOTO Refund
MOTO Refund will only be available on the terminal if the Refund and MOTO features have been approved and enabled by Live Payments. If the feature is ...
Tipping on PAX A920Pro
To enable tipping, please contact Live Payments Help Desk. When enabled, the terminal will: Prompt Do you want to add a tip? after the transaction amo...
Void Last Transaction (PAX A920Pro)
Only the last transaction can be voided from the terminal. Click on the Void Icon in the menu. Enter the amount of the last transaction, and select do...
Navigating the PAX A920Pro
The Live Payments PAX A920pro can operate in both integrated mode and standalone mode. This screen allows the merchant to enter into either integrated...
Completing a MOTO Payment
Purchase MOTO will only be available on the terminal if the feature has been approved and enabled by Live Payments. If the feature is not enabled and ...
How to Charge the Terminal
After plugging the wall socket into an available PowerPoint, insert the USB-C Connector to the available USB-C port on the left hand side of the termi...
Terminal Settings on your PAX A920Pro
On the Standalone Payment Home screen: Click on the hamburger menu in the top right hand corner. From the menu options, select App Settings. You will ...
Completing a Refund on your PAX A920Pro
Refund will only be available on the terminal if the feature has been approved and enabled by Live Payments. If the feature is not enabled and you wou...
Taking a Payment on your PAX A920Pro
Contactless payments (Tap and Go), chip insert and swipe Visa, Mastercard, American Express, and eftpos Google Pay, Apple Pay and Samsung Pay To take ...
Connecting to Wi-Fi on your PAX A920Pro
For the most stable connection, we recommend connecting your device to your store or shop local Wi-Fi network. From the Payments Home Screen or Standa...
Initial Terminal Login
After powering up your Live Payments PAX A920pro, a Login screen will appear. Live Payments recommends maintaining the current default credentials, as...